Be Curious, Not Judgmental: Motivational Interviewing for Every Patient Conversation
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Event Details
Overview: Every patient interaction is an opportunity to build trust, encourage meaningful conversations, and support positive change. But how do we move beyond simply giving patients information and truly engage them in their own care?
This interactive training will introduce healthcare professionals to practical motivational interviewing techniques that can transform everyday patient conversations. While motivational interviewing is often associated with behavioral health and counseling, it is a communication approach that can be valuable across healthcare disciplines and settings. These skills can be used by all healthcare professionals to engage patients in conversations about their health, treatment, goals, and readiness for change.
By incorporating motivational interviewing tools into their everyday practice, healthcare professionals can strengthen patient engagement, improve communication, and better support patients in making informed decisions about their health. These skills can be applied across healthcare disciplines and care settings; from brief patient encounters to more in-depth conversations about health and behavior change.
Learning Objectives
- Describe key principles and techniques of motivational interviewing.
- Apply motivational interviewing strategies, including open-ended questions and reflective listening.
- Use motivational interviewing to strengthen patient engagement and support behavior change.
Audience: General
Loretta Bryan, BSN, RN, CPHQ, is a Clinical Improvement Consultant with the South Dakota Association of Healthcare Organizations (SDAHO), where she has served for more than five years. With a diverse nursing background spanning long-term care, clinic, home health, and hospital settings, Loretta brings a broad perspective on patient care, healthcare improvement, and leadership.
Passionate about education and improving patient-centered care, Loretta works with healthcare professionals across South Dakota to strengthen communication and engagement with patients. Through this work, she has developed expertise in motivational interviewing and its practical application in healthcare. She is particularly passionate about helping healthcare professionals move beyond simply providing information and instead use curiosity, collaboration, and meaningful conversation to support patients in making positive changes.
Loretta believes motivational interviewing is a valuable communication approach for all healthcare professionals across disciplines and settings—not just behavioral health—and enjoys helping others discover how these skills can be incorporated into everyday patient interactions.