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Culture College Session 3: The Essentials of Magnetic Culture

member exclusive

Thursday, September 24, 2026
12:00 PM - 1:00 PM (CDT)

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Event Details

Session Three: The Essentials of Magnetic Culture

Thursday, September 24 | 12:00–1:00 PM CST

You'll discover:

  • Leadership practices that genuinely engage teams
  • Metrics that drive alignment and accountability across your organization
  • How to activate grassroots energy and engage key stakeholders
  • Communication strategies that shift people from awareness to ownership

Target audience: CEO/admin/manager/director level

CE: NHA & SW, certificate of attendance
Presenter: Kristin Baird, CEO, Baird Group

Kristin Baird is a nationally recognized thought leader in patient experience, healthcare culture change and employee engagement. With more than 25 years of experience as a nurse and hospital executive, she is now a full-time consultant, author and speaker. As President and CEO of Baird Group, her team helps transform the healthcare experience through culture assessment, mystery shopping, leadership development, employee engagement and customer service skill development. Baird’s proprietary model helps transform the healthcare experience for patients and the people who serve them.