Culture College Session 3: The Essentials of Magnetic Culture
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Event Details
Session Three: The Essentials of Magnetic Culture
Thursday, September 24 | 12:00–1:00 PM CST
You'll discover:
- Leadership practices that genuinely engage teams
- Metrics that drive alignment and accountability across your organization
- How to activate grassroots energy and engage key stakeholders
- Communication strategies that shift people from awareness to ownership
Target audience: CEO/admin/manager/director level
Kristin Baird is a nationally recognized thought leader in patient experience, healthcare culture change and employee engagement. With more than 25 years of experience as a nurse and hospital executive, she is now a full-time consultant, author and speaker. As President and CEO of Baird Group, her team helps transform the healthcare experience through culture assessment, mystery shopping, leadership development, employee engagement and customer service skill development. Baird’s proprietary model helps transform the healthcare experience for patients and the people who serve them.