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Webinars

Home Health Hot Topic: If It Wasn't Documented, It Wasn't Done: Common Documentation Issues Impacting Home Health Agencies (HCAF) - we need to send Zoom link to registrants

Member exclusive

Tuesday, November 10, 2026
11:00 AM - 12:00 PM (CST)
Register Now

Event Details

Overview:  

We've all heard the line, "if it wasn't documented, it wasn't done". Join us for this informative session that provides examples of common documentation issues and tips to correct or avoid them and how documentation issues may negatively impact your agency during survey AND under medical review.

Target audience: Home Health

CE: certificate of attendance
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Registration closes 11/9/26 at 12 pm CT

Presenter: Jennifer Osburn, RN, HCS-D, COS-C, Clinical Consultant with Healthcare Provider Solutions

With over 30 years of home health experience, Jennifer brings a wealth of knowledge and expertise which includes education and training, agency management, quality, clinical case management, and software technology. She is also a credentialed OASIS and ICD-10 Coding expert.

Jennifer began her home health career in a large privately owned agency after transitioning from Medical-Surgical Urology hospital nursing; however, she has worked for all types of agencies in multiple states. Her love for sharing knowledge and experience led her to clinical consulting, where she enjoys translating technical guidance into information that the busy home health professional can deploy to improve the efficiency and quality of care being delivered to the patients they serve.

Jennifer Osburn has led numerous home health educational seminars for state and national associations as well as specifically designed education training plans for agencies for the past 12 years. In addition to consulting across the US, she has trained staff for The Joint Commission and ACHC, has authored numerous industry blogs and articles, and has assisted home health software companies with solutions that ensure compliance with Medicare guidelines. Her areas of expertise and firsthand experience include OASIS, ICD-10-CM Coding, Case Management, Medicare Home Health Conditions of Participation, Billing Requirements, Documentation Compliance for Quality and Payment, Emergency Preparedness, Agency Operations, and PDGM.

Contact

3708 West Brooks Place
Sioux Falls, South Dakota 57106
United States

605.361.2281

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