Turnover - Root Cause Analysis for Nursing Homes
Member Exclusive
This session is hosted by ProActive. Registration closes at Noon on Oct 28.
Event Details
This session examines staff turnover in nursing homes through the lens of root cause analysis. Participants will learn how to move beyond surface-level issues to uncover the true drivers of workforce instability. By analyzing patterns, systems, and workplace culture, leaders will gain practical insights to guide corrective action and foster long-term workforce stability.
Learning Objectives:
- Understand how root cause analysis applies to workforce turnover.
- Identify systemic and cultural drivers of staff instability.
- Learn strategies to analyze data and uncover turnover patterns.
- Apply findings to implement corrective actions that reduce turnover.
CE: NHA, certificate of attendance
Presenter: Shelly Maffia, MSN, MBA, RN, LNHA, QCP, CHC, CLNC, CPC, Director of Regulatory Services Proactive Medical Review & Consulting, LLC
Shelly Maffia is a highly accomplished and experienced professional in the long-term care setting. As a Registered Nurse and licensed Nursing Home Administrator, she brings a wealth of expertise to her work. Shelly's dedication to excellence is evident through her numerous certifications and memberships in industry organizations, including the American Association of Legal Nurse Consultants (AALNC), the National Alliance of Certified Legal Nurse
Consultants, the American Association of Professional Coders (AAPC), the American Association of Post-Acute Care Nursing (AAPACN), the American Health Information Management Association (AHIMA), and the Healthcare Compliance Association (HCCA).
Shelly's commitment to continual learning and improvement is exemplified by her AANAC's QAPI Certified Professional (QCP) credential, her certification in healthcare compliance through the Healthcare Compliance Association (HCCA), her AAPC Certified Professional Coder (CPC) designation, and her role as an AHIMA approved ICD-10 trainer. Additionally, she serves as a Certified Legal Nurse Consultant.